Ten things your web sites should be doing
- Offering regularly updated information (blogs, CMSs, etc.) …Check
- Increased efficiency in news and information distribution (RSS, ATOM, etc.) …Check
- Alternative methods of information distribution (email newsletters, RSS, del.icio.us, etc.) …Check
- Enhanced notification and announcement systems (pings, email alerts, etc.) …Check
- A place for your site’s users to offer feedback and input (blog comments, forums, etc.) …Check
- Improved performance and code optimization (CSS, XHTML, etc.) …Check
- Multiple ways to access information (multi-faceted navigation, folksonomies, etc.) …Check
- Intelligent system to system communication (XML, SOAP, etc.) …Check
- Collaborative communication and documentation (Wikis, blogs, etc.) …Check
- On-demand support feedback (user-driven FAQs, click-to-chat, etc.)
Wandering the Interwebs 